Privacy Policy

Privacy Policy

Your trust is important to us. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe while you use Pitra Dham App.

1. About Pitra Dham App

Pitra Dham App is created to help devotees with darbar booking, token management, updates, and better crowd arrangement.

The app is made to save time, reduce unnecessary travel, and make the darbar process more organized and convenient for devotees.

2. Information We Collect

We only collect the basic information needed to create and manage your account.

  • Name
  • Mobile Number
  • Email Address (if provided)
  • Password login details
  • Booking and token details
  • Plan and payment-related information

We do not collect unnecessary personal information from your device.

3. Mobile Permissions

Pitra Dham App does not ask for unnecessary mobile permissions.

We do not access your:

  • Contacts
  • Gallery
  • Microphone
  • Camera
  • SMS
  • Call Logs
  • Location

unless a future feature clearly requires it and permission is shown to the user.

4. Why We Use Your Information

Your information is used only for service-related purposes such as:

  • Creating your account
  • Managing bookings and tokens
  • Providing darbar updates
  • Managing plans and payments
  • Sending important notifications
  • Helping users with support requests

5. Payments

Payments made in the app are processed through secure third-party payment gateways.

We do not store sensitive payment details like card PIN, CVV, UPI PIN, or internet banking passwords.

6. Data Safety

We try our best to keep your information secure and protected.

Basic security methods such as encrypted passwords and secure access systems are used to protect user accounts and data.

7. Notifications

We may send important notifications related to:

  • Booking status
  • Darbar updates
  • Plan or token information
  • Payment confirmation
  • Important service announcements

8. Sharing of Information

We do not sell or rent user information to anyone.

Information may only be shared if required for payment processing, legal reasons, security, or technical support services.

9. Account Deletion

Users can request account deletion anytime.

After deletion request, your account access may be removed and related personal information may be deleted or anonymized, except where records are needed for legal, payment, security, or fraud prevention purposes.

To request account deletion, please visit:

Delete My Account

10. Third-Party Services

The app may use trusted third-party services such as payment gateways, hosting providers, or notification services to help operate the app smoothly.

11. Children's Privacy

The app is not made for children below the age allowed by applicable laws.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time if services, features, or legal requirements change.

13. Contact Us

If you have any question related to privacy, account, booking, or app usage, you can contact us:

  • Email: pitradevdham@gmail.com
  • Phone: +91 9694159587
  • Website: https://pitradham.in
Simple Note: Pitra Dham App is created only for devotee convenience, darbar management, and better service arrangement.